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FAQ

  • How are the items measured?
    The dimensions of an item displayed as "width x depth x hight" in mm. Teapots are measured in the smallest possible way.
  • Why can't the item shipped to my country?
    We probably missed to set up your shipping zone. Please contact us for detailed information. Your country might be in an undeliverable zone, due to political situations.
  • Where are the items shipped from?
    All items are being shipped from Tokyo, Japan.
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